Return or exchange service

The definition for no reasons return
1: If you would not continue to complete the payment due to your own reason, toppgo can provide return or exchange service according to real situation.
2: Before applying for the return goods, please obtain seller’s agreement. At the same time, the goods should support return service in the shop .And then you can may apply for return service . You should obey the specific agreement at the actual situation You can get detailed information in below merchandise category division for return service within five days.

How to apply for no reasons return:
1: After the delivery of the commodities , you can apply for no reason return to the customer service staff.
2: Within 120 hours since from next hours showing storage status ,that is to say five days , you can apply for no reasons return .If you miss the time ,the service will not be accepted.

How to charge for no reasons return
Charge for no reasons return =freight for the package sent to the seller +freight born by the seller

Note: If the goods remarks that the seller bears the freight, you need to pay for the freight for sending package to you.

Matters needing attention/Trips:
1: The amount for the goods applying for no seasons return is only according to actually price you paid for.
2: Purchasing business supports no reasons return.
3: Whether you can successfully apply for no reasons return depends on seller’s opinion.
4: If there is not enough funds for the freight loss when applying for no reasons return ,we will think you give up return as default.
5: When you want return goods bought form the third-party Mall such as Jingdong, Amazon, Dangdang, we will determine whether you can have no reasons return according to the actual situation. Toppgo has the right to make the final interpretation .

Five days no reason to return goods categories: divided into "support" and "support" two,

Classification type examples for Goods (including but not limited to)
Nonsupport customization or custom-made Personality customization, design services
Has asked the warehouse to get rid of Have to tag label packing clothes, etc the packaging, tags, goods and accessories
Delivery of newspapers and periodicals newspapers and periodicals which have be subscribed
Idle and sell goods Second-hand goods, idle
Overseas act as purchasing agency/global purchasing Overseas act as purchasing agency/global purchasing
Close-fitting clothing Underwear socks, tights, etc
Adult supplies different kinds of adult supplies
Business rules that do not support the return The actual shop and seller shall prevail
Food Cookies, candy, etc
Books(Not less than fifteen) Books(Not less than fifteen)
Support The storage of goods within five days in the scope of application, support the return period and the seller agreed to return the goods, usually is no reason to return the scope of support