Help Center

  • Online
  • hotline
  • mailbox
  • Operation Introduction
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    • Quick import of Taobao shopping cart and purchase list process
    • Purchasing process
    • Transport process
    • Post fight introduction
    • How to calculate purchasing costs
    • Description about transport cost
  • Account recharge
    • Recharge methods supported by toppgo
    • Why need cross-border transaction fees
    • What to do ,if moneyhas been deducted but the fund does not arrive at account?
    • Time for fund to the account after recharge and service fee
  • Distribution description
    • Mailing limit
    • Inspection scope
    • Mailing costs
    • Customs and duties
  • After-sales service
    • Notes for parcel delivery
    • Returning service
    • After-sales policy